Terms & Conditions

Digital Distribution - Terms and Conditions

  1. GENERAL. Digital Distribution (GB) Ltd is pleased to accept orders subject to the Terms and Conditions of sale as stated below. Unless expressly agreed in writing (for example in the case of a tender), any alteration to these conditions will not apply. In these terms, “you” and “your” as appropriate refer to the buyer, and “us”, “our” and “we” refer to the seller, Digital Distribution (GB) Ltd. These terms and conditions of sale shall be governed by English Law.

  2. QUOTATIONS. Our quotations remain valid for 20 working days from the date of issue. Quotations are for the sole use of the addressee, and we reserve the right to withdraw a quotation without notice.

  3. DELIVERY AND COLLECTION OF GOODS. In normal circumstances:

a. We will deliver an order within the agreed period, but we cannot be held liable for any loss to you caused by late delivery. If we do deliver late this is not a breach of contract.

b. Goods will be delivered to the delivery address supplied to us by you. By supplying an address you are considered to have given

authority to accept a delivery on your behalf to any person who receives the delivery on your behalf, at the given address.

c. If we or the goods carrier cannot deliver to the delivery address then we may either store the goods and deliver at a later date, or return the goods to stock and deliver similar goods at a later date.

d. If we deliver in instalments to you, then each instalment is a separate contract. If payment in full is not made to us at the proper time,

we may hold or cancel delivery of any other of your orders or part orders, which are still to be delivered. e. Our price lists exclude delivery or transport charges, insurance and taxes.

  1. PRICES. All prices quoted are exclusive of Value Added Tax, (VAT). VAT will be added to all relevant invoices at the rate applicable on the tax point date. All prices are subject to change to match the most up-to-date price list.

  2. PAYMENT. Unless otherwise agreed in writing by a director of Digital Distribution (GB) Ltd, invoices must be paid within 30 calendar days of their date. Accounts will be placed on stop after this date. If you have not paid in full by this date then:-

a. We will be entitled to charge you interest at 8% above the National Westminster Bank base lending rate, compounded daily, on the amount outstanding until it has been paid in full.

b. You will be liable for all costs incurred in collecting the debt, whether or not title has passed to you.

c. We reserve the right to reduce any credit limit without prior notice.

  1. SHORTAGES, DAMAGES, DISCREPANCIES AND LOSS IN TRANSIT. Shortages, damaged goods, and discrepancies must be notified to us in writing within 3 working days of delivery. Goods lost in transit must be notified within 3 days from date of invoice.

  2. PROOF OF DELIVERY. Proof of delivery will only be provided against requests in writing. An administration charge of £12.00 will be made for any request received after 14 days from date of invoice.

  3. RETURNS. Goods cannot be returned unless clearly displaying a Customer Returns Number. Returns not clearly showing this will not be accepted by our Goods Inward Department. Customers wishing to return goods for any reason must firstly contact our Customer Services Department to obtain a Customer Returns Number and authority, which will be provided once we are satisfied the Return is valid. The issue of a return number is not an agreement to credit. Once the goods are received by us, we will test any goods that are identified by you as faulty, and report back to you. Faulty goods will be credited in full. Returns to us for non faulty goods will be reported back to you upon receipt. We reserve the right to charge a restocking fee of 25% of the value of the goods, with a minimum charge of £25.00. The above paragraph does not affect any of the product guarantees which we offer. GOODS MUST BE RETURNED IN THEIR ORIGINAL UNMARKED PACKAGING. Goods not returned to us in original packaging will be returned to you.

  4. CATALOGUES AND BROCHURES. All descriptions and illustrations of goods in any catalogue, brochure, price list or in any other document provided by us are intended for general guidance only, and do not form part of any contract between you and us. We accept no liability for any error or omission in such documents and cannot be liable in any circumstances for any loss or damage resulting from your reliance on such information.

  5. FORCE MAJEURE. We reserve the right to cancel an order or suspend or delay delivery without being liable for any loss or damage caused by any reason beyond our control.

  6. YOUR BANKRUPTCY OR DEFAULT. If you fail to honour or breach any of your obligations to us under this contract, or any distress or execution is levied upon you, or you offer to make an arrangement with your creditors or commit any act of bankruptcy or a petition of bankruptcy is presented to you, or in the case of a limited company a petition to wind up such a company is passed or presented, we will have the immediate right to cancel in writing any contract we currently have with you without prejudice to any claim or right we may otherwise have.

  7. RETENTION OF TITLE. Ownership of all goods supplied will remain with us until such time as payment in full has been made for the goods. In the event of payment being overdue by 14 days, we reserve the right to enter your premises to recover possession.

  8. PRIVACY STATEMENT AND THE Data Protection Act 1998. We will treat all your personal information as private and confidential (even when you are no longer a customer), except where disclosure is made at your request or with your consent or where we are required by law to disclose.

We will use your information for the purposes of administration, to check your financial statements and improve our customer services.

Except where we are required to disclose by law, we will treat all your information as confidential, even when you are no longer a customer and will not disclose any such information except where a disclosure is made at your request or with your consent.

  1. Divisibility Clause. This contract is divisible. Each delivery made hereunder shall be deemed to arise from a separate contract and shall be invoiced separately; any invoice for a delivery shall be payable in full in accordance with the terms of payment provided for herein, without reference to and notwithstanding any defect of default in delivery of any other instalment.